Reference

How lucky97me Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process deposits via JazzCash, Easypaisa or Raast, and keep your account secure.

Account data protectedJazzCash & Easypaisa payment privacyRaast transfer records securedNo data sold to third partiesYour rights, clearly stated

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

lucky97me Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — your name, contact number, and the payment method you link to your account, whether that is JazzCash, Easypaisa or Raast. We also record transactional data: deposit amounts, withdrawal requests and the timestamps attached to each. This data

1
lets us verify your identity, process your wallet movements and flag any unusual activity on your account. On the technical side, we log device type, browser version and session data so our platform performs correctly on your handset. We do not collect more than we need
2
to operate your account. Where you interact with our support channels, the contents of those conversations are stored temporarily to resolve your query and improve our service quality. Data shared with payment processors — including the mobile wallet networks you use — is limited to what
3
those processors require to complete a transaction. We do not sell, rent or trade your personal information to marketing companies. Availability of our services, and the data rights that apply to you, depend on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data protection at lucky97me is not a one-time checkbox — it runs through every layer of how we operate accounts. From the moment a JazzCash or Easypaisa deposit hits your wallet to the point a withdrawal is verified and cleared, your financial data moves through encrypted connections only. Below are the four areas where we apply specific controls to keep your account information safe and your rights intact.

Encryption on Every Transaction

Every deposit and withdrawal — whether via JazzCash, Easypaisa or Raast — travels over SSL-encrypted connections. Your payment reference numbers and account balance are never transmitted in plain text.

Cookie and Session Controls

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these at any time through your browser or mobile settings without affecting your account balance.

Data Retention Policy

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by applicable law. Transaction records linked to Raast or bank transfers are retained for compliance purposes only.

Your Right to Access and Correct

You can request a copy of the data we hold on you at any time. If any detail is wrong — a contact number, a payment method reference — you can ask us to correct it through Support Chat Pakistan.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how your data is handled, want to request access to the information we hold about you, or need to correct something on your account, our support team can help. You can reach us through the live chat inside your account dashboard, by email, or through our Pakistan support line. Response times vary by channel, but every privacy-related request is logged and tracked until it is resolved.

Account Live Chat Open Support Chat Pakistan from inside your account dashboard. Our team reads every privacy query and logs it with a reference number so nothing gets lost.

Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account and respond accurately.

Pakistan Support Line Call or message our Pakistan support line for account-specific privacy questions. We handle wallet verification and data-correction requests through this channel too.

Common Questions About Your Privacy on lucky97me

These are the questions we actually receive from account holders about data, privacy rights and how their information is handled. If yours is not here, reach us directly through Support Chat Pakistan or our support email.

We collect your name, mobile number, and the payment method you register — JazzCash, Easypaisa or Raast. We also log your device type and session data to keep the platform running correctly on your handset.

Payment data is shared only with the relevant payment processor — JazzCash, Easypaisa or Raast — and only to the extent needed to complete your transaction. We do not pass this information to advertisers or marketing companies.

We retain account and transaction records for a reasonable period after closure, as required under applicable law. Raast and bank transfer records may be held longer for compliance reasons. You can ask us for the specific period through our support email.

Yes. Send a data access request through Support Chat Pakistan or by email, including your registered mobile number. We will confirm receipt, log your request with a reference number, and respond as promptly as our process allows.

If your contact number, payment method reference or any other account detail is incorrect, contact us through Support Chat Pakistan. Our team will verify your identity before making any change to keep your account secure.

We use session cookies to maintain your login and preference cookies for lobby settings. You can clear or block cookies through your browser or mobile settings. Disabling them may affect how certain account features display, but will not erase your wallet balance.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoSlot Spark InfoFAQ

How lucky97me Handles Your Personal Information

How We Protect and Manage Your Account Data

Encryption on Every Transaction

Cookie and Session Controls

Data Retention Policy

Your Right to Access and Correct

Reach Us About Your Data

Common Questions About Your Privacy on lucky97me

01 What personal data does lucky97me collect when I open an account?

02 Is my JazzCash or Easypaisa payment data shared with anyone?

03 How long does lucky97me keep my account data after I close my account?

04 Can I request a copy of the data lucky97me holds about me?

05 How do I correct wrong information on my account?

06 Does lucky97me use cookies and can I turn them off?

Privacy Policy

Related pages

Related pages